1. GENERAL INFORMATION
The ownership of this website, www.componentesdealtavoz.com, (hereinafter Website) is held by: Proshowmarket S.L., with NIF: B22334759 and registered in: Registro Mercantil de Huesca; and its registration data are: Volume 555, Section 8 Folio 83, Sheet HU-9717, Registration 1ª and whose contact data are:
Ganadería Nº 13, Nave 5
22006 - Huesca
This document (as well as all other documents mentioned here) regulates the conditions governing the use of this Website (www.componentesdealtavoz.com) and the purchase or acquisition of products and / or services therein (in conditions).
For the purposes of these Conditions, it is understood that the activity developed by Componentesdealtavoz.com through the Website comprises:
Marketing and distribution of loudspeaker components, large brands that authorize us to sell and act as suppliers.
It is also reported that these Conditions could be modified. The User is responsible for consulting them whenever he or she accesses, navigates and / or uses the Website, since those applicable in the moment in which the purchase of products and / or services will be applied will be applicable.
For any questions that the User may have in relation to the Terms, you can contact the owner using the contact information provided above or, if applicable, using the contact form.
2. THE USER
The access, navigation and use of the Website, confers the status of user (hereinafter referred to, either individually as a User or jointly as Users), for which it is accepted, from the beginning of navigation through the Website, all the Conditions here established, as well as its subsequent modifications, without prejudice to the application of the corresponding legal regulations of mandatory compliance as the case.
The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:
Make use of this Web Site solely to make consultations and purchases or acquisitions legally valid.
Do not make any false or fraudulent purchases. If it could reasonably be considered that such a purchase has been made, it could be annulled and the relevant authorities informed.
Provide truthful and lawful contact information, eg email address, postal address and / or other data (see Legal Notice and General Conditions of Use).
The User claims to be over 18 years of age and have the legal capacity to enter into contracts through this Website.
The Website is intended primarily for Users residing in Spain. ComponentsofAltavoz.com does not guarantee that the Website complies with legislation of other countries, either totally or partially. Componentesdealtavoz.com disclaims all responsibility that may be derived from such access, nor does it assure shipments or provision of services outside Spain.
The User may formalize, at his / her choice, with Componentedealtavoz.com the contract for the sale of the desired products and / or services in any of the languages in which these Terms are available on this Website.
3. PROCESS OF PURCHASE OR ACQUISITION
Registered Users may purchase on the Website by the means and forms established. They must follow the procedure of purchase and / or online purchase of www.componentesdealtavoz.com, during which several products and / or services can be selected and added to the cart, basket or final space of purchase and finally click on "BUY ".
In addition, the User must fill in and / or verify the information that is requested in each step, although, during the purchase process, before making the payment, the purchase data can be modified.
Then, the User will receive an email confirming that Componentesdealtavoz.com has received his order or request for purchase and / or provision of the service, ie, order confirmation. And, in your case, you will also be informed by email when your purchase is being sent. In this case, this information could also be made available to the User through his personal space of connection to the Website.
Once the purchase procedure is concluded, the User consents that the Web Site generates an electronic invoice that will be sent to the User through the electronic mail. And, where appropriate, through your personal space of connection to the Website. Likewise, the User may, if he so desires, obtain a copy of his paper invoice, requesting it from Componentesdealtavoz.com using the contact spaces of the Website or through the contact information provided above.
The User acknowledges to be aware, at the time of purchase, certain particular conditions of sale that concern the product and / or service in question and that are displayed next to the presentation or, if appropriate, the image of the latter on its page of the Website, indicating, by way of example, but not exhaustive, and taking into account each case: name, price, components, weight, quantity, color, details of the products or characteristics, how they will be carried out and / or cost of benefits; and recognizes that the execution of the purchase order or acquisition materializes the full and complete acceptance of the particular conditions of sale applicable in each case.
Unless expressly stated otherwise, Componentesdealtavoz.com is not the manufacturer of the products sold or that could be commercialized in the Web Site. While Componentesdealtavoz.com makes great efforts to ensure that the information displayed on the Website is correct, sometimes the packaging and / or materials and / or components of the products may contain information that is additional to or different from that which appears on the Site Web. Therefore, the User must not only consider the information provided by the Website, but also the information available on the labeling, warnings and / or instructions accompanying the product.
All purchase orders received by Componentesdealtavoz.com through the Website are subject to the availability of the products and / or any circumstance or cause of force majeure (clause nine of these Conditions) affects the supply of the same and / or the provision of services. If there are difficulties in the supply of products or there are no products in stock, Componentesdealtavoz.com agrees to contact the User and refund any amount that may have been paid as an amount.
5. PRICES AND PAYMENT
The prices displayed on the Website are the final, in Euros (€) and include taxes, except that due to legal requirement, especially in relation to VAT, a different question is pointed out and applied.
The shipping costs are included in the final prices of the products as shown on the Website. Thus, Componentesdealtavoz.com performs delivery and / or delivery services through: Envialia and TNT.
In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely.
Prices may change at any time, but any changes will not affect orders or purchases in respect of which the User has already received an order confirmation.
The accepted means of payment will be: Credit or debit card, PayPal, and Bank transfer.
Componentesdealtavoz.com uses all means to guarantee the confidentiality and security of payment data transmitted by the User during transactions through the Website. As such, the Website uses a Secure Socket Layer (SSL) payment system.
Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, Componentesdealtavoz.com will not be responsible for any delays or non-delivery and may not formalize any contract with the credit card. User.
Once Fondodealtavoz.com receives the purchase order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the moment in which the confirmation of sending and / or confirmation of the service that is provided in the form and, where appropriate, place established, is sent to the User.
If the means of payment is Paypal, gift card or credit card, the charge will be made at the moment in which Componentesdealtavoz.com sends a confirmation of the purchase order or acquisition of products and / or services to the User.
In any case, by clicking on "BUY" the User confirms that the payment method used is yours or that, if applicable, is the legitimate holder of the gift card or credit card.
The purchase or purchase orders in which the User selects as a means of payment the bank transfer will be reserved for 5 calendar days from the confirmation of the order in order to allow sufficient time for the bank transfer to be taken into account by the system of payments used by Componentesdealtavoz.com for the Website. When the system receives the transfer, the order will be prepared and managed for shipment.
Through this method of payment, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the transfer reference. In the event of an error, ComponentsofAltavoz.com will not be able to validate the order, which will be canceled.
In cases where physical delivery of the contracted goods is necessary, deliveries will be made in the following territory: Spain (Peninsula, Baleares, Canarias, Ceuta and Melilla), European Union, Rest of Europe.
Except in cases where there are unforeseen or extraordinary circumstances or, as the case may be, arising from the personalization of the products, the purchase order consisting of the related products in each purchase confirmation will be delivered within the period indicated on the Website according to the shipping method selected by the User and, in any case, within a maximum period of 30 calendar days from the date of confirmation of the order.
If for any reason whatsoever, Componentedealtavoz.com could not comply with the delivery date, it will contact the User to inform him of this circumstance and he may choose to proceed with the purchase by setting a new delivery date or canceling the request with full refund of the price paid. In any case, home deliveries are made on weekdays.
If it is impossible to deliver the order in the absence of the User, the order could be returned to the warehouse. However, the carrier would leave a notice explaining where the order is and how to order it to be delivered again.
If the User is not going to be in the place of delivery in the agreed time zone, you must contact Componentesdealtavoz.com to arrange the delivery another day.
In the event that 30 days have elapsed since your order is available for delivery, and has not been delivered for cause not attributable to Componentesdealtavoz.com, Componentesdealtavoz.com will understand that the User wishes to withdraw from the contract and it will be deemed resolved. As a consequence of the termination of the contract, all payments received from the User will be returned, except for the additional expenses resulting from the User's own choice of a delivery method different from the less expensive mode of ordinary delivery offered by the Website , without undue delay and, in any case, within a maximum period of 14 days from the date on which the contract is considered terminated.
However, the User must keep in mind that the transport derived from the resolution may have an additional cost that can be passed on to him.
For the purposes of the present Conditions, it will be understood that the delivery has occurred or that the order has been delivered at the moment in which the User or a third party indicated by the User acquires the material possession of the products, which will be accredited through the signature of the receipt of the order at the agreed delivery address.
The risks that the products could derive will be borne by the User from the moment of delivery. The User acquires ownership of the products when Componentesdealtavoz.com receives the full payment of all amounts due in relation to the purchase or acquisition made, including shipping costs, or at the time of delivery, if it takes place in a moment after the full receipt of the amount to be paid by Componentesdealtavoz.com.
In deliveries to the Canarias, Ceuta and Melilla, deliveries will be exempt from VAT due to the application of Eap 88/1330, pc fc Effaaffec 0883/110, without prejudice to the application of the corresponding taxes and duties according to the regulations in force in each of these territories. The User must take into account that in these territories could occur situations in which are applied and accrue taxes and customs duties at destination, in accordance with current regulations, and that these could be on your part.
For the rest of locations, different to the previous ones, where the purchase orders will be located, for delivery and / or provision will apply the current legislation at any time; the User must take into account that this could generate the application and accrual of taxes and customs duties at destination, in accordance with the regulations in force at destination, and that these could be on your part. For more information, the User must go to the customs office at the destination.
7. TECHNICAL MEANS TO CORRECT ERRORS
The User is informed that in case he detects that there has been an error in entering data necessary to process his purchase request on the Website, he can modify them by contacting Componentesdealtavoz.com through the spaces of contact authorized in the Website, and, where appropriate, through those authorized to contact the customer service, and / or using the contact information provided in clause 1 (General information). Also, this information could also be corrected by the User through his personal space of connection to the Website.
In any case, the User, before clicking on "BUY", has access to the space, cart, or basket where they are recording their purchase requests and can make modifications.
Likewise, the User is referred to the Legal Notice and General Conditions of Use to obtain more information on how to exercise his right of rectification in accordance with Organic Law 15/1999, of December 13, on Data Protection of Personal character.
In cases where the User purchases products on or through the Holder's Website, he / she is granted a series of rights, as listed and described below:
Right of withdrawal
The User, as a consumer and user, makes a purchase on the Website and, therefore, assists the right to withdraw from such purchase within 14 calendar days without justification.
This withdrawal period will expire on the 14 calendar days of the day that the User or a third party authorized by the User, other than the carrier, acquired the material possession of the goods purchased on the Componentesdealtavoz.com Web Site or in case the goods that make your order delivered separately, on the 14 calendar days of the day that the User or a third party authorized by the User, other than the carrier, acquired the material possession of the last of those goods that made up the same purchase order.
To exercise this right of withdrawal, the User must notify his decision to Componentesdealtavoz.com. You may do so, if necessary, through the contact spaces enabled on the Website or through:
C Ganadería Nº 13, Nave 5
22006 - Huesca
Teléfono de Atención al Cliente
(+34) 974 101 011
And you must do so without undue delay and, in any case, no later than 14 calendar days from the date on which Componentesdealtavoz.com was informed of the decision to withdraw.< The User acknowledges that he / she must assume the direct cost of returning (transport, delivery) of the goods, if any. In addition, it will be responsible for the decrease in value of the products resulting from manipulation other than that necessary to establish the nature, characteristics and operation of the goods.
The User acknowledges that there are exceptions to the right of withdrawal, as set forth in article 188 baf Aacf Eaafafc Eadfafcffec 1/0888, ba 13 ba bcefaaafa, by which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In an enunciative, and not exhaustive, this would be the case of: personalized products; products that may deteriorate or expire quickly; CDs / DVDs of music or video without its packaging, as it is sealed in the factory; products that for reasons of hygiene or health are sealed and have been unsealed after delivery.
The same provision governs the provision of a service that the User may contract on this Website, as this same Law establishes that the Users' Right to withdraw will not attend when the service has been fully executed, or when it has started , with the express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been fully executed by Componentesdealtavoz.com, he will have lost his right of withdrawal.
In any case, no refund will be made if the product has been used beyond the mere opening of the same, products that are not in the same conditions in which they were delivered or have suffered damage after delivery. Likewise, the products must be returned using or including all original packaging, instructions and other documents that accompany them, in addition to a copy of the purchase invoice. In the following link you can download the withdrawal form template:
Return of defective products or shipping error
These are all those cases in which the User considers that, at the time of delivery, the product does not conform to the stipulated in the contract or purchase order, and that, therefore, you must contact Grupo de Altavoz. immediately and let you know the existing disagreement (defect / error) by the same means or using the contact information provided in the previous section (Right of Withdrawal).
The User will then be informed on how to proceed with the return of the products, and these, once returned, will be examined and the User will be informed, within a reasonable time, if the refund or, where appropriate, the replacement thereof .
The amount paid for those products that are returned because of a defect, when it actually exists, will be refunded in full, including delivery costs and costs incurred by the User to make the return. The refund will be made by the same payment method that the User used to pay the purchase.
In any case, it will always be to the rights recognized in the legislation in force at any moment for the User, as consumer and user.
The User, as consumer and user, has guarantees on the products that can be acquired through this Website, in the terms legally established for each type of product, responding Componentesdealtavoz.com, therefore, for the lack of conformity of the same that manifests itself within a period of two years from the delivery of the product.
In this sense, it is understood that the products conform to the contract provided that: they conform to the description made by Componentesdealtavoz.com and possess the qualities presented therein; are suitable for the uses ordinarily intended for products of the same type; and present the usual quality and performance of a product of the same type and which are essentially expected thereof. When this is not the case with respect to the products delivered to the User, the User must proceed as described in the section Returning defective products or shipping error. However, some of the products that are marketed on the Website may present inhomogeneous characteristics as long as they derive from the type of material with which they have been made and therefore will form part of the individual appearance of the product, and they will not be a defect.
On the other hand, it could become the case that the User acquires on the Website a product of a brand or manufacture by a third party. In this case, and considering the User that it is a defective product, it also has the possibility of contacting the brand or manufacturer responsible for the product to find out how to exercise its legal warranty right directly against them during the two years after the delivery of those products. For this, the User must have retained all the information regarding the warranty of the products.
9. DISCLAIMER OF LIABILITY
Unless otherwise provided by law, Componentesdealtavoz.com will not accept any liability for the following losses, regardless of their origin:
any losses that were not attributable to any breach by you,
(including lost profits, income, contracts, expected savings, data, loss of goodwill or unnecessary expenses incurred), or
any other indirect loss that was not reasonably foreseeable by both parties at the time the contract of sale of the products between the parties was formalized.
Likewise, Componentesdealtavoz.com also limits its liability in the following cases:
Components of altavoz.com applies all measures concerning to provide a faithful visualization of the product in the Website, however it is not responsible for the minimum differences or inaccuracies that may exist due to lack of screen resolution, or browser problems that are used or others of this nature.
Componentesdealtavoz.com will act with the utmost diligence in order to make available to the company in charge of transporting the product that is the object of the purchase order. However, it is not responsible for damages caused by a poor performance of the transport, especially for causes such as strikes, roadblocks, and in general any others of the sector, which result in delays, losses or thefts of the product.
Technical failures that, due to accidental or other causes, prevent a normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. Componentesdealtavoz.com puts all the means at your disposal in order to carry out the process of purchase, payment and delivery / delivery of the products, however, it disclaims liability for causes that can not be attributed to it, fortuitous or force majeure.
Componentesdealtavoz.com will not be responsible for the misuse and / or wear of products that have been used by the User. At the same time, Componentesdealtavoz.com will not be responsible for an erroneous return made by the User. It is the responsibility of the User to return the correct product.
In general, Componentesdealtavoz.com will not be responsible for any breach or delay in the performance of any of the obligations assumed, when it is due to events that are beyond our reasonable control, that is, due to force majeure , and this may include, but not be exhaustive:
Strikes, lockouts or other industrial action.
Civil commotion, revolt, invasion, threat or terrorist attack, war (declared or not) or threat or war preparations.
Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
Impossibility of using trains, ships, airplanes, motor transports or other means of transport, public or private.
Inability to use public or private telecommunication systems.
Acts, decrees, legislation, regulations or restrictions of any government or public authority.
In this way, the obligations will be suspended during the period in which the cause of force majeure continues, and Componentesdealtavoz.com will have an extension in the term to fulfill them for a period of time equal to the duration of the cause of force majeure. Components of loudspeaker.com will use all reasonable means to find a solution that allows us to fulfill our obligations despite the cause of force majeure.
10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS
By using this Web Site, the User accepts that most of the communications with ComponentsofAltavoz.com are electronic (e-mail or notices posted on the Website).
For contractual purposes, the User consents to use this electronic means of communication and acknowledges that any contract, notification, information and other communications that Electronic Components sends electronically comply with the legal requirements to be in writing. This condition shall not affect the rights recognized by law to the User.
The User can send notifications and / or communicate with Componentesdealtavoz.com through the contact information provided in these Conditions and, if applicable, through the contact spaces of the Website.
Likewise, unless otherwise stated, Componentesdealtavoz.com may contact and / or notify the User in their email or the postal address provided.
No waiver of components from altavoz.com to a specific right or legal action or failure to comply with strict compliance by the User of any of its obligations shall not include a waiver of other rights or actions derived from a contract or the Conditions, nor shall the User exonerate the fulfillment of its obligations.
No waiver of components from altavoz.com to any of the present Conditions or to the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and is formalized and communicated to the User in writing.
12. FULL AGREEMENT
The present Conditions and any document referred to expressly herein constitute the entire agreement between the User and Componentesdealtavoz.com in relation to the object of sale and replace any other agreement, agreement or promise agreed verbally or in writing by the same parts.
The User and Componentesdealtavoz.com acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.
13. PROTECTION OF DATA
The personal information or data that the User provides to Componentedealtavoz.com in the course of a transaction on the Website, will be treated in accordance with the provisions of the data protection policies (Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the processing of such information and data and declares that all information or data provided is accurate.
14. COMPLAINTS AND CLAIMS
The User may send complaints, complaints or any other comments that he wishes to make to Componentedealtavoz.com through the contact information provided at the beginning of these Conditions (General Information).
In addition, Componentesdealtavoz.com has official complaint sheets available to consumers and users, and that these can request from Componentesdealtavoz.com at any time, using the contact information provided at the beginning of these Terms (General Information).
Likewise, if the conclusion of this purchase agreement between Componentesdealtavoz.com and the User is subject to a dispute, the User as a consumer may request an out-of-court settlement of disputes, in accordance with EU Regulation No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution in the field of consumer affairs and amending Regulation (EC) No 2006/2004 and Directive 2009/22 / EC. You can access this method through the website: http://ec.europa.eu/consumers/odr/.